Jack's Pumpkin Pop-Up returns to Chicago September 19 through November 1st, 2026, for six weeks of fall fun. Visit the Tickets page for current dates, hours, and available entry times.

Jack's Pumpkin Pop-Up is located at 1265 West Le Moyne Street, Chicago, IL 60642. This is also the rideshare drop-off point. The last ticket for entry is sold 90 minutes before closing.

The time on your ticket is your entry window. You'll need to arrive within 30 minutes of your purchased ticketed time to be admitted. Once inside, you're welcome to stay as long as you'd like.

Yes. Every guest age 5 and up needs a ticket or package to enter. Kids 4 and under get free entry with a paid adult ticket. Guests 21+ with a valid government-issued ID can enjoy our full bar, and guests 18+ can participate in axe throwing.

Absolutely! Jack's is always open to all ages. Before 7 PM, the atmosphere is family-friendly; after 7 PM, things get more festive and BOO-zy. Guests of all ages are welcome to stay at their parents’ discretion (anyone under 18 must be accompanied by an adult after 7 PM).

Come ready to explore! Get lost in downtown Chicago's only and largest corn maze, take on carnival games, try axe throwing, go gem mining, snap photos among thousands of pumpkins, and pick out your favorite pumpkin to take home. There's something for the whole crew.

We offer a full bar for guests 21+ from open to close, featuring a seasonal selection of alcoholic and non-alcoholic drinks. If your package includes drink tickets, you can redeem them from our Seasonal Fall Drink Ticket Menu.

From irresistible treats and seasonal snacks like our famous Apple Cider Donuts to festival favorites, we've got you covered. On select weekend nights, rotating food trucks join the mix, and we're surrounded by great local Chicago restaurants if you want to grab a bite before or after your visit.

Hey there, pumpkin party-goers🎉! 
Ready to dive 🚗 into the festive fun at Jack’s Pumpkin Pop-Up? Just a heads up—while we're smack dab in the heart of downtown Chicago, parking can be a bit like finding a needle in a haystack. 🌆
Jack’s Pumpkin Pop-Up doesn’t have any designated parking lots, and we're not associated with any valet or parking services nearby, which means we don’t control pricing or availability. 
To ensure a smooth experience, we encourage ride-sharing whenever possible.
Remember, parking’s especially spooky during peak hours, so plan to arrive a little early to snag a spot and stroll in stress-free. Let’s get this party pumpkin-rolling!
Your forever friend, 
Jack🍂

Small bags, purses, diaper bags, and backpacks are welcome. All bags are subject to inspection upon entry, so we recommend bringing only what you need for the quickest entry.

There is nothing we love more than a good party! However, No outside food or drink is allowed at any time. Due to the City of Chicago and other restrictions, this is non-negotiable and strictly enforced. Please celebrate prior to or after your arrival and do not bring cake, cupcakes, or any other outside food/beverage item. Our amazing team does not like to be the bearer of unhappy news, especially in a “party” environment and you will be asked to throw out any items before entering. Food and full bar service will be available for an additional cost.

Para que Jack's sea seguro y agradable para todos, deja en casa lo siguiente: comida o bebidas de afuera, bebidas alcohólicas de afuera, sustancias ilegales, armas de cualquier tipo, recipientes de vidrio, fuegos artificiales, drones, punteros láser y cualquier otra cosa que nuestro equipo considere insegura. Todos los visitantes y sus pertenencias están sujetos a revisión al entrar.

To help everyone enjoy the celebration, smoking, vaping, and e-cigarettes are not permitted anywhere inside the event.

Yes, everyone entering the property needs an admission ticket, even if you're just there for pumpkins. While you're in, be sure to check out the fortune tellers, corn maze, and carnival games too!

Jack's is a great backdrop for tween and teen birthdays, with gem mining and the corn maze especially popular for younger kids. Keep in mind we don't offer designated seating or party areas, and outside food (including cakes) isn't allowed for safety reasons since our grounds include hay. Tickets should be purchased online in advance — text us with any questions!

Jack's es para todas las edades, y a dos grupos les encanta especialmente: los bebés y los más pequeños (ideal para sacarse fotos otoñales sin tener que ir a los suburbios) y los preadolescentes y adolescentes (que disfrutan de las luces, los juegos y las fotos como parte de su propio plan de festival otoñal). Las familias que buscan una experiencia de granja tradicional con paseos en carreta y zoológicos interactivos quizá prefieran una granja de calabazas en los suburbios; Jack's ofrece una experiencia otoñal diferente, en plena ciudad.

No, Jack's is fun for all ages! Our pumpkin patch includes fall and Halloween-themed decor like giant pumpkins, skeletons, spiders, and scarecrows, but you won't find frights, gore, or jump scares here.

Jack's features the largest and only Corn maze in downtown Chicago, included with your admission ticket. It's family-friendly before 7 PM, and after 7 PM the vibe turns more festive and BOO-zy for guests 21+ (with anyone under 21 welcome to stay when accompanied by a caregiver).

First, check your email spam folder and confirm you used an active email or phone number at checkout. If you still can't locate them, our check-in team can help when you arrive — just bring a valid government-issued ID matching the name and payment method used for purchase.

Our online prices are the lowest we can offer, and we’re unable to provide additional discounts for any reason, regardless of group size.

Howl ya' doing?!? Most importantly, thank you for your service. Although we tried, due to increased unexpected costs, we apologize, but no additional ticket discounts are available at this time. However, since we are forever indebted to you for your service, when you purchase a ticket to Jack's, receive 1 complimentary 3 Axe Throwing Ticket (must be 18+) for yourself with your admission! Simply mention this and present a valid "government-issued ID" when you visit, and let us thank you again in person. We hope to see you this year! With respect and gratitude. Your Forever Friend, Jack

Timed entry helps us manage arrivals and keep the number of guests on-site comfortable throughout the season. It’s not foolproof, but it helps us provide the best possible experience for everyone.

Sí: Jack's Pumpkin Pop-Up es un evento de temporada por tiempo limitado, así que te recomendamos comprar las entradas con anticipación. Los precios varían según la fecha, la hora y el paquete, y suelen aumentar a medida que se agotan las fechas más populares.

Todas las ventas de entradas son definitivas y no se admiten reembolsos. Sin embargo, si cambian tus planes, puedes cambiar las entradas por otra fecha y hora disponibles desde tu pedido de Ticketsauce, de acuerdo con nuestra política de cambios de entradas.

Ten en cuenta:

Las entradas solo se pueden cambiar una vez.

Una vez realizado el cambio, no se puede volver a cambiar la entrada.

Si la nueva entrada cuesta más, deberás pagar la diferencia.

Si la nueva entrada cuesta menos, no se emitirá ningún reembolso ni crédito.

No se pueden cambiar entradas para fechas agotadas.

Todos los cambios deben realizarse desde el enlace Manage Order en el correo electrónico de confirmación de tu entrada. No podemos cambiar entradas en la entrada del evento.

Activities are first come, first served and may sell out if not pre-purchased. We accept walk-ups at the door if we’re not sold out, and you can pay when you arrive. Prices vary by date and time and are often higher at the door on the event date. We are 100% cashless and only accept credit cards and Apple Pay—a valid government-issued ID matching your card or Apple Pay must be presented when paying at the door.

You must arrive within 30 minutes of your ticketed entry time to gain access.

We are 100% cashless and only accept credit cards or Apple Pay. A current government-issued ID matching the name on the credit card must be presented at time of payment. We do not accept cash at any time.

Hi! Here’s how ticket exchanges work:

Your current ticket price is locked in for your original date and time. If you keep your original reservation, nothing changes.

Before exchanging your tickets, please review all available options carefully. Our third-party ticketing provider allows each ticket to be exchanged only one time. Once your exchange is complete, it cannot be changed again.

Your tickets will be updated to the current price for the new date and time you select:

• If the price is the same, there is no additional charge.
• If the price is higher, you will pay the difference shown during the exchange.
• If the price is lower, you may still select that date and time. However, our third-party ticketing provider’s no-refund policy does not allow the price difference to be refunded or credited.

All available dates, times, and prices are listed on your Manage Order page. We see the same options and pricing you see, so we do not have access to any additional dates or prices. All exchanges must be completed through your Manage Order page.

How to Change Your Tickets:

1. Open your confirmation email.
2. Click “View and Manage Order.”
3. Select “Exchange Ticket.”
4. Carefully choose your new date and time.
5. Click “Select” and then “Continue.”
6. Repeat for each ticket in your order, if needed.
7. Click “Checkout” and then “Submit Exchange.”
8. Pay the difference if your new selection is priced higher.

Once completed, your updated tickets and reservation details will appear on your Manage Order page. Please remember that each ticket can only be exchanged one time.

We love Halloween! Costumes are welcome as long as they're appropriate for an all-ages venue — no weapons, sharp or pointed objects, or masks that obstruct vision, and costumes shouldn't drag on the ground. Guests who don't follow these guidelines may be asked to adjust their costume before entering.

All ticket sales are final and non-refundable. If weather affects your plans, you may reschedule your visit to another available date, subject to availability — rescheduled tickets must be for the same day of the week and time as your original purchase.

All ticket sales are final and non-refundable. If your plans change, Easy Exchange makes it easy to move your tickets to another available date or entry time, including when the weather changes your plans. Price differences and availability may apply.

Yes! If your plans change, you can exchange your tickets for another available date and time through your order confirmation email.

Yes — if tickets are still available. We recommend purchasing online in advance, as packages and admission may sell out, and tickets purchased at the door may be higher priced. We are 100% cashless and accept credit cards and Apple Pay only; a valid government-issued ID matching your payment method is required at the door.

We're 100% cashless and only accept credit cards and Apple Pay — no cash, ever. A valid government-issued ID matching the name on your card must be presented at checkout.

¡Por supuesto! :jack_o_lantern: Jack’s es perfecto para cumpleaños, reuniones de preadolescentes y adolescentes, y celebraciones en grupo. Visita JacksPumpkinPopUp.com y selecciona Parties & Groups para conocer todos los detalles. Si aún tienes preguntas, escríbenos al 312-850-8188 o envía un correo electrónico a Grace@WeLovePopUps.com; ¡con gusto te ayudaremos!

Sí. Para que Jack's Pumpkin Chicago sea seguro y agradable para todos, todos los visitantes y sus pertenencias están sujetos a una revisión de seguridad antes de entrar.

If the weather isn’t ideal on the date of your tickets, you have two options: 

1. Visit at a different time that same day On rainy days, we disregard reserved time slots. You may arrive anytime during our operating hours. You do not need to change your tickets or contact us in advance. Simply show your original tickets at the box office and let the team know you changed your arrival time because of the weather. For example, if you have a 7:00 PM ticket but heavy rain is expected that evening, you may come earlier in the day instead. 

2. Exchange your tickets for another date Tickets may be exchanged one time through the “View and Manage Order” link in your confirmation email. If the new tickets cost more, you will pay the difference. If they cost less, the difference cannot be refunded or credited. Please choose carefully because once an exchange is completed, the tickets cannot be changed again.

To help keep the celebration running smoothly for everyone, re-entry is not permitted after you leave Jack's Pumpkin Chicago. Be sure to bring everything you need before entering.

¡Jack’s da la bienvenida a visitantes de todas las capacidades y le encanta recibirlos! Nuestros 2 acres en el centro de Chicago están completamente cubiertos de paja y heno, sobre terreno de granja sin pavimentar e irregular. Hacemos todo lo posible para que todas las áreas del evento sean lo más accesibles posible para todos nuestros visitantes. Se pueden traer sillas de ruedas, cochecitos y carritos, pero el terreno (como en cualquier granja) puede tener baches en algunos lugares, y las sillas de ruedas necesitarán que alguien las empuje y ayude. Otras áreas del evento se extienden por una combinación de paja, tierra y grava, lo que puede dificultar el paso. Te recomendamos planificar la asistencia de una persona cuidadora. Al llegar, nuestro equipo directivo estará encantado de responder cualquier otra pregunta que tengas y ayudarte en lo que podamos. Esperamos celebrar contigo.

Yes! We have portable toilets available throughout the event.

Capture as many photos and videos as you'd like throughout your visit, and if you post them on social media, be sure to tag @jackspumpkinpopup so we can see your favorite moments.

Let's see if we can track it down! Text 312-850-8188 or email hello@jackspumpkinpopup.com with a description of what you're missing, and we'll check our Lost & Found.

Join our email list and follow @jackspumpkinpopup on social media to be the first to hear about ticket releases, special events, and everything happening at Jack's this season.

No worries—your email confirmation lists everything you bought. Due to third-party platform limitations, your mobile ticket only displays Entry, Corn Maze, and Axe Throwing (if purchased). Once your QR code is scanned at entry, our team can see your full package and any add-ons.

How exciting! A few tips: everyone attending must have a ticket (a group package works great and helps keep things looking "routine"). We highly recommend hiring a professional photographer—they'll need their own ticket too. Consider planning around our Pumpkin House for great lighting, and once you've checked in, head to the Box Office so our team can help coordinate with the manager on duty. Email hello@welovepopups.com ahead of time if you'd like to bring props or displays.

Ticket and package pricing is the same either way — there's no group discount. If your group won't all arrive at the same time, we recommend each person purchase separately. If tickets are purchased under one name, that person must be present with valid ID matching the payment method before the rest of the group can enter.

Rain or shine, we're open every day of the season — we're 100% outdoors!

Jack's is a 100% outdoor experience that uses a lot of hay, straw, and corn — similar to visiting a farm. If you have a hay or straw allergy, please keep that in mind before purchasing, since all sales are final and non-refundable.

Yes! We offer a wide selection of traditional orange, heirloom, and specialty pumpkins, from mini to monster-sized, for you to take home. You can pre-purchase a pumpkin online with your ticket, or add one when you arrive at the box office or in the patch. A ticket is required to enter and shop the patch.

La entrada principal de Jack's Pumpkin Pop-Up está en 1265 West Le Moyne Street, Chicago, IL 60642.

We love pets, but with large crowds, live music, and a lively festival atmosphere, Jack's Pumpkin Chicago can be overwhelming for many animals. Only trained service animals are permitted, and they must remain under their handler's control at all times.

If you purchased refund protection through Booking Protect, you can submit your refund request directly through its online refund portal.

1. Visit https://refund.bookingprotect.com/sign-up
2. Create an account or sign in to your existing account.
3. Complete the online refund application.
4. Submit any supporting documents requested by Booking Protect.

You can find the order information needed for your application in your original order confirmation email.

Booking Protect manages all refund-protection claims directly. If you have questions about your claim or coverage, please contact Booking Protect at info@bookingprotect.com.